Plumbing answering service

The receptionist built for plumbers

A leak doesn't wait for business hours, and neither does the customer. NYX picks up, stops the damage, and books the job before they call the next plumber on the list.

  • Separates true emergencies from drain cleaning and fixture swaps
  • Walks callers to the shutoff valve while the appointment is being booked
  • Confirms service area and quotes your diagnostic fee and waiver rules
  • Texts a confirmation with the arrival window so nobody calls back to check
Live inbound callPlumbing2 / 4
00:14
0:05

Apex Plumbing, this is Ava — how can I help?

0:04

So there's water coming up through the basement floor.

Ava is speaking

Before and after

The same plumbing call, handled two ways

Typical answering service

Can I get your name?
Is this an emergency?
What's the best callback number?
I'll pass the message along to the office.

A message in an inbox. Nothing booked, nothing qualified.

NYX

Apex Plumbing, this is Ava. What's happening?
Water's pouring out from under my kitchen sink.
Let's stop the damage first — can you reach the shutoff under the cabinet?
Got it, it's off.
Perfect. I have a plumber near you at 2 today, $89 diagnostic waived with the repair. Want it?

Job qualified, urgency set, appointment on the calendar.

Plumbing questions, answered

  • Transparent pricing
  • 12-hour go-live
  • 7-day free trial
  • Keep your number
  • Cancel anytime

Every missed call is a booked job for someone else.

Start your 7-day free trial and be answering calls within 12 hours.