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The receptionist that never misses a call

NYX answers every call 24/7, qualifies the job, and books it straight into your calendar. A full answering service — no front desk required.

0 calls answered by NYX this week
  • 7-day free trial
  • Keep your number
  • Live in 12 hours
  • Speaks every language
Hear it handle:
Live inbound callHVAC1 / 4
00:14
0:06

Thanks for calling Ruiz Heating & Air, this is Ava... what can I do for you?

0:05

Uh yeah, my furnace just quit on me — it's like 20 out right now.

Ava is speaking

Try it yourself

Talk to the receptionist right now

Hold the mic and speak like a customer calling about a no-heat furnace, a leak, or a quote. Ava listens, answers out loud, and works toward booking the job.

Ava is available now

Start the call and just talk — ask about booking an appointment, your hours, or an emergency, and Ava answers out loud, the same way she answers your customers.

Or call (619) 853-6981 from your phone

A real two-way conversation, in your browser. Nothing is stored.

Liked it? Book a 15-minute setup call

Conversation, not interrogation

Most receptionists sound like a form. This one sounds like a person.

Cheap answering services and phone trees run down a script: name, reason, callback number. Callers feel processed. NYX has a real back-and-forth — it listens, follows context, and books the job the same way your best human dispatcher would.

Scripted answering service

Can I get your name?
Can I get the specific reason why you're calling?
What's the best number to reach you?
Someone will call you back during business hours.
  • Caller repeats themselves to every agent
  • No context, no qualification, no booking
  • Message sits in an inbox until morning

NYX

Thanks for calling Ruiz Heating & Air, this is Ava. How can I help?
My furnace is blowing cold air and it's freezing out.
That's a no-heat emergency. I can have a tech at 418 Wexford Lane between 7 and 9 tonight. Should I lock that in?
Yes, please do.
Booked. You'll get a text confirmation and the tech's ETA when they're on the way.
  • Callers feel heard, not interrogated — context is remembered, not re-asked
  • Jobs get qualified and booked in one calm conversation, not a voicemail chain
  • Speaks whatever language your caller speaks — English, Spanish, Chinese, and more
  • Your business sounds professional around the clock — never rushed, scripted, or tired

The difference isn't just friendlier audio. A real conversation keeps callers on the line, surfaces the details that matter, and converts more leads into booked jobs — especially at night and on weekends when your competition is still sending people to voicemail.

24/7

Every call answered — nights, weekends, holidays.

<30s

Median response time on every inbound lead.

12h

From signup to your first booked appointment.

Speed to lead

The answering service that never misses a call.

A missed call is a lead already texting your competitor. NYX answers on the first ring, and the moment a call slips through it texts the caller back in seconds so the job stays yours.

Missed-call text back

The second a call goes unanswered, the caller gets a text. NYX picks the conversation up over SMS and books the job before they move on.

Two-way SMS that books

A real back-and-forth over text: it answers questions, qualifies the job, and drops the appointment into your calendar. No app, no hold music.

Live chat on your website

A web chat widget answers visitors the moment they land, captures the lead, and books the job the same way your phone line does.

Automatic review requests

After the job wraps, NYX texts a direct Google or Yelp link timed for when customers actually respond. More five-star reviews, no chasing.

Purpose-built for every trade

More than booking. A receptionist that qualifies, follows up, and dispatches — trained on how your trade actually takes a call.

HVAC

Answers 2am no-heat emergencies, qualifies the job, and books the right tech in your live calendar.

Plumbing

Triages burst pipes from routine drain cleaning, confirms service area, and routes urgent jobs to your on-call tech.

Electrical

Qualifies permit scope and residential vs commercial work, then books only jobs matching a tech's certifications.

Roofing

Handles storm-damage surges, asks whether insurance is involved, and books site inspections without dropping a lead.

Solar

Pre-qualifies homeownership, roof orientation, and utility provider so closers only talk to ready buyers.

Landscaping

Handles seasonal spikes, collects quote details, schedules site visits, and texts reminders the week of.

Live in 12 hours

01

Forward your number

Keep the line your customers already know. Forwarding takes about five minutes and you can switch it off anytime.

02

Train it on your business

Service area, pricing rules, trade specifics, after-hours policy, and which jobs go to which tech. We run test calls with you.

03

Go live and get booked

Calls get answered on the first ring, qualified, and written into your calendar with a transcript and summary for every one.

What are missed calls costing you?

Move the sliders to match your operation.

Inbound calls per month400
Calls you currently miss22%
Average job value$650

Estimated recovered revenue

$20,150

per month

Calls missed today
88/mo
Jobs recovered by NYX
31/mo
Annualized
$241,800

Estimate assumes 35% of recovered conversations convert to a booked job — the average we see across home services accounts.

Cheaper than a front desk. Awake far longer.

A receptionist costs wages, payroll tax, benefits, and an after-hours service to cover the nights and weekends they don't work. NYX covers all 168 hours for a flat monthly price.

Receptionist hourly wage$22/hr
Hours per week40 hrs

In-house receptionist

$60,027

per year · $5,002/mo

Base wages
$45,760/yr
Payroll tax + benefits (22%)
$10,067/yr
After-hours answering service
$4,200/yr
  • Answers roughly 40 of 168 hours a week
  • Sick days, vacation, turnover, retraining

NYX Professional

$3,600

per year · $300/mo

Payroll tax + benefits
$0
After-hours coverage
Included
Call minutes included
600/mo
  • Answers all 168 hours a week, every week
  • No sick days, no turnover, no retraining
  • Unlimited simultaneous calls on the same line

$56,427 saved per year

A front desk costs 16.7× more than $300/mo — and still goes home at five.

Pricing

One flat price. Live in 12 hours.

No tiers, no contracts, no upsells. $300/month with 600 call minutes included, plus a one-time $250 setup fee. 7-day free trial, cancel anytime.

NYX

$300/month

One-time $250 setup fee. First invoice: $550, then $300/month. 600 call minutes included, 75¢/minute after that.

Start my 7-day free trial

Everything included

  • 600 call minutes included every month — 75¢/minute after that
  • 24/7 phone + SMS + web chat
  • Speaks any language your caller does — English, Spanish, Chinese & more
  • Real-time calendar booking
  • Missed-call text back
  • Call transcripts & summaries
  • Custom trade training
  • Live in 12 hours

Do the math yourself

Why it pays for itself

Average appointment value$70
Extra appointments recovered per month10

A $300/month system only needs to recover about 5 extra $70 appointments to cover its cost. Everything after that is profit.

Recovered revenue

10 × $70 = $700/month

NYX cost
$300/mo
Return on cost
2.3×
Annualized
$8,400

At $70 per appointment, you'd clear the monthly cost with 5 bookings — the rest is pure margin.

Questions, answered

Still curious? A 20-minute demo call with a real inbound test is the fastest way to hear it.

Book my free demo

  • Transparent pricing
  • 12-hour go-live
  • 7-day free trial
  • Keep your number
  • Cancel anytime

Every missed call is a booked job for someone else.

Start your 7-day free trial and be answering calls within 12 hours.