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HVAC answering service

Virtual Receptionist for HVAC

No-heat calls don't wait for business hours. NYX answers around the clock, gathers the details you need, and follows your booking or escalation rules.

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Live demo

Call her like a customer would.

Talk out loud, just like your customers would.

HVAC

No-heat emergencies, tune-ups, business hours

Cima is available now

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Not sure what to say? Try one of these:

Or call (619) 393-3444 from your phone

Speaks 30+ languages · Talk out loud, right in your browser.

What she handles for HVAC companies

No-heat and no-cool emergencies

NYX asks the right questions, flags real emergencies, and follows your on-call rules before anyone gets woken up.

Tune-ups and maintenance

NYX can book tune-ups and maintenance visits right into your calendar, using your availability and rules.

Service area and pricing questions

NYX confirms you serve the caller's area and explains the fees and diagnostic charges you approve.

Simple pricing

$300/month

  • $250 one-time setup, charged only if you keep NYX
  • 600 call minutes included · $0.75/minute after that
  • 7-day free trial · month-to-month, cancel anytime
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HVAC questions, answered

Yes. She asks the questions you choose, like whether anyone vulnerable is in the home, and follows your escalation rules for true emergencies.

Yes. Just forward it to NYX. Or we can give you a new number.

Most businesses are live within 24 hours of sending us their details.

Extra minutes are $0.75 each, and your dashboard warns you before that happens.

Keep reading

Stop missing calls.

Try NYX free for 7 days.

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Hear her live